Welcome to Jupiter Jewelry, located in the heart of the Diamond District New York City, New York.

Payment

We accept Paypal and direct checkout! 

Cancellation Policy: You may cancel your order up to 24 hours from the time you placed the order.

SALE: ALL SALES ARE FINAL. YOU CAN NOT USE MORE THAN ONE COUPON CODE AT ONE TIME. COUPON CODES DO NOT APPLY ON MERCHANDISE THAT HAS BEEN MARKED DOWN. 
 

Shipping

 Jewels under the value of $2,500 are shipped via USPS.

All high value Fine Jewelry is shipped via Fedex unless you are located outside the United States. WE DO NOT SHIP TO PO BOX

For international shipments outside the USA- WE HAVE A NO RE-SHIP POLICY. We are not responsible for any shipment that gets stuck at customs outside the USA. My items are shipped via United States Postal Service. I will provide a receipt showing your item was shipped. We are not responsible for additional customs fees. 


IMPORT DUTY AND TAXES:

You may have to pay import duty and tax on your item. The duty/ tax is the responsibility of the purchaser. International orders are shipped with First Class International can take up to 2-3 weeks for delivery. Tracking is not available, insurance and indemnity are not available.

Refunds and Exchanges

All sales are final. 

Unfortunately, we do not accept any returns because all the jewelry is made to order. This includes regularly stocked items and  special order items.

Damaged merchandise: Please contact me before you return an item. If we believe the merchandise was damaged due to wear and tear, we do not issue a replacement. All fine jewelry can be repaired for a fee. If the merchandise was damaged in shipping, we will replace the item.

All pictures are taken with a professional lens and lighting. Colors may differ from monitor to monitor. This includes Phones, Ipads, Laptop, PC's, Macs, etc...

Please make sure you have the correct FINGER size before ordering. I do not accept any exchanges or returns if the size is wrong. If the ring is made of Silver, gold, or platinum, I may be able to size it for a fee. ETERNITY BANDS CAN NOT BE SIZED! 
Note: Titanium,Stainless Steel, Tungsten - CAN NOT BE SIZED

Additional Policies and FAQs

Custom Orders are our specialty. If you love a piece but don't like the color, we can customize the piece to your needs! If you have a design idea of your own, we can create a piece just for you!

Engagement rings DO NOT include center diamond unless specified in description.

Headpiece Care Instructions:

The tiara has loops on the inside where you can slide the bobby pins through. You may not necessarily need to use all four loops.
Do not change the shape of the crown as it's a bit flexible for working purposes. But it should not be bent out of shape.
Please keep out of water.
All headpieces and jewelry are very delicate and should be treated with care.
All rhinestones/pearls are hand set.
Avoid applying hairspray directly on to it as it may dull the rhinestones.

Enjoy your new piece of jewelry!!